Confidentiality Agreement
This refers to our Information Confidentiality Agreement that details how we collect data and protect personal information of users.
It is extremely important to review and understand the details of this agreement. We do not collect personal information about any specific individual; however, personal data is collected from individuals wishing to use the Al Alamiah Store website or related web pages (including but not limited to your purchase and sale of goods, participation in auctions, or when you contact our customer support team via phone or email). By providing us with your personal information, you authorize us to process this data in accordance with the terms and conditions of this Information Confidentiality Agreement.
We may modify the Information Confidentiality Agreement at any time, and such modifications will become effective once published on the website. The modified version of the Information Confidentiality Agreement will take effect from the date of publication. Following this publication, your continued use of the website constitutes your agreement to the updated terms and conditions for how we process and handle the personal information you have provided. We recommend that you periodically review any announcements related to this agreement by Al Alamiah Store.
This Information Confidentiality Agreement covers the following activities, which are detailed in the clauses below:
Collection and Retention of Your Personal Information:
As part of registration on the website, you will be required to provide specific personal information, such as your name, shipping address, email address, and/or phone number, along with additional details like your birth date or identification information. You may also be asked to provide proof of identity (e.g., a passport copy, visa, national ID, or driver’s license) for verification purposes.
Additionally, we may require certain financial details, such as your credit card or bank account information, which will be used for billing and processing your transactions on the website.
Once registered on the website, you should avoid posting any personal information (including financial details) except in the "Account Management" section, which helps protect you from potential fraud or identity theft. Posting any personal information outside of "My Account" may violate this agreement and could result in action against your membership.
Use of Your Personal Information:
We use your personal information solely to provide customer support services, measure and improve the quality of our services, prevent illegal activities, fulfill our agreements with you, resolve issues, collect fees, and send you promotional emails. We may share your personal information with third parties, such as banks or credit card companies, for processing or verifying services related to security enhancements.
Despite our best efforts to protect your confidentiality, we may need to disclose your personal information to law enforcement agencies, government authorities, or third parties if required by a court order or in cases where we believe such disclosure is necessary to prevent bodily harm, financial loss, or to investigate suspicious activity.
In the event that Al Alamiah Store or any of its subsidiaries or assets are sold, we may disclose your personal information to the potential buyer to continue the site’s operation.
Protection of Your Personal Information:
We store your personal information electronically in Saudi Arabia, and by providing us with your personal data, you authorize us to retain it within the country. We take all necessary precautions to protect your information from unauthorized access, use, or disclosure.
However, since the internet is not a completely secure medium, we cannot guarantee the complete confidentiality of your personal information. It is important to ensure that your username and password are kept confidential. If you suspect that your login credentials have been compromised, please contact customer support immediately.
How to Contact Us for Inquiries Regarding the Information Confidentiality Agreement:
If you have any questions or concerns about how we collect and use your personal information, please contact our customer service team or email us at [email protected].
Al Alameya Store – Jeddah – Saudi Arabia
Phone: 920011333
Email: [email protected]